ISABEL RUSSELL

Senior Sales Consultant

FROM:
Dublin.

LENGTH OF TIME WITH FREEDOM TRAVEL:
3 years

LENGTH OF TIME IN THE TRAVEL INDUSTRY:
15 years. I worked with Clondalkin Travel and Toolin Travel.

FAVORITE THING ABOUT WORKING IN THE TRAVEL INDUSTRY:
The diversity; every day is different. Also everyone is happy about booking a holiday, which makes it a really nice job.

THE MOST IMPORTANT QUESTION TO ASK A CLIENT:
Where they’ve been before. It tells you about what kinds of holidays they like. It also gives them the chance to tell you what they liked or didn’t like about previous holidays or destinations.

THE PERFECT HOLIDAY FOR ME:
... is relaxing! To relax I need sun and something for the kids to do – a kids’ club is a bonus.

WHAT DO YOUR CLIENTS APPRECIATE?
First-hand knowledge. Between all of us who work for Freedom we have huge first-hand knowledge of destinations, and we are constantly doing online training courses to get familiar with other destinations.

SUN OR CULTURE:
Sun!

CITY BREAK OR ACTIVITY:
City break

FAVORITE EXPERIENCE:
Taking a gondola in Venice with five friends, all women! You can imagine!

FAVORITE DESTINATION:
It depends on the type of holiday. In terms of cities, I loved Verona, Venice and Krakow, which are all great cities to explore on foot. The best sun destination was Orlando. The best family holiday was to Bénodet in Brittany. We drove and camped.

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